At KaeXtensions, we aim to provide a seamless shopping experience. Please review our updated shipping policy below.

Orders are processed within 3–5 business days (Monday–Friday, excluding holidays).

Standard Shipping: Delivered within 1–3 business days once processed.

Rate: $12 flat rate within the U.S.

International Shipping: Rates vary at checkout; delivery can take up to 15 business days. Customers are responsible for any customs duties or import fees.

Note: Shipping times are estimates and may vary due to carrier delays. We ship Monday–Friday only.

You’ll receive a tracking number via email once your order ships (allow up to 24 hours for tracking updates).
You can also track your order anytime on our [Tracking Page].

Please double-check your shipping address before completing checkout. Orders with mismatched billing and shipping addresses will be canceled. For address updates, visit our [Contact Page] immediately after placing your order.

Lost, Delayed, or Damaged Packages

Once your order has shipped, KaeXtensions is not responsible for lost, delayed, or damaged packages.
Responsibility transfers to USPS upon shipment. For delivery updates, claims, or assistance, please contact USPS directly.

KaeXtensions reserves the right to update prices, policies, or shipping terms at any time. Please review this page regularly for the latest information.