Frequently Asked Questions

Why choose KaeXtensions?

We pride ourselves on offeringtop-quality raw and virgin hair extensions, carefully tested and hand-selected to ensure only the best make it to you. Every bundle is chosen for itsauthenticity, longevity, and softness— giving you luxury hair and amazing prices.

How many bundles do I need?

For a full install, we recommend:

18”–24” → 3 bundles

26”–32” → 4 bundles

When will I receive my order?

Please allow 3–5 business days for processing and 1 –3 business days for shipping. Most orders ship sooner — we pride ourselves on efficiency and care with every package.

Can I track my order?

Absolutely. Once your order ships, tracking details will be sent straight to your email. You can also track your order anytime on our Tracking Page.

Can I return my order?

Due to the nature of our products,all sales are final.We do not offer refunds or returns. Please review your order carefully before checkout.