Return and Exchange Policy

At KaeXtensions, we value your satisfaction and stand behind the quality of our products. Due to the nature of our items, all sales are final, and refunds are not issued. Please review our return and exchange policy below.

Final Sale Policy

All purchases are final. No refunds will be issued.
Exchanges are only considered for items that are defective or incorrect upon delivery.

Defective or Incorrect Items

If you receive the wrong product or a defective item, please contact us within 48 hours of receiving your package at info@kaextensions.com or via our Contact Page.
Defective or incorrect items must be returned for review before a replacement is issued.

Products must remain in original condition:

• Bundles must not be cut, colored, styled, unraveled, or altered in any way.

Damaged Items

If your order arrives damaged, please contact us immediately at info@kaextensions.com or through our Contact Page.
Include your order number and clear photos of the damaged item. We will review your case for a possible replacement.

Return Requirements

To be eligible for a replacement or exchange, your return package must include all original contents:

• Price tags and labels

• Original packaging

• Freebies or accessories (if applicable)

• Invoice or proof of purchase

Non-Refundable Costs

• Shipping and delivery fees are non-refundable.

• Customers are responsible for return shipping costs, unless the item was defective or incorrect.

Policy Updates

KaeXtensions reserves the right to modify prices, policies, or promotions at any time without prior notice. Please check this page regularly for updates.

Contact Us

For any questions regarding our return and exchange policy, contact us at info@kaextensions.com or via our Contact Page.